Privacy Policy

Effective Date: July 15, 2025

At GetDesk, your privacy is of utmost importance to us. This Privacy Policy outlines how we collect, use, protect, and disclose information when you use our website, WhatsApp registration bot, and physical services at our reading and workspace located in Jammu, India.

1. Information We Collect

We may collect the following personal and non-personal information from you:

• Full name
• Phone number (used for WhatsApp registration and communication)
• Identification details (e.g., Aadhaar number or alternate ID)
• Facial photographs (front, left, right) for facial recognition system entry
• Time slot preferences and plan details
• Payment confirmation data (transaction ID, merchant ID, etc.)
• Technical details such as IP address, device type, and browser during website access

2. How We Use Your Information

We use your data to:

• Complete your registration and authenticate your identity
• Manage your membership plans, time slots, and renewals
• Process and confirm payments via PhonePe or other integrated gateways
• Notify you of payment confirmations, expiry reminders, and system alerts
• Enable facial recognition-based access at our premises
• Improve our website and bot features

3. Facial Recognition Data

Facial photographs submitted during registration are used solely for member identification via our in-house face recognition system. These images and their encodings are stored securely on our servers and are not shared with third parties.

4. WhatsApp & Bot Communication

By registering with GetDesk, you agree to receive transactional and membership-related messages on WhatsApp. This includes registration steps, payment links, confirmation alerts, and expiry warnings.

5. Sharing Your Information

We do not sell, trade, or rent your personal data to third parties. We may share data only with:

• Our payment gateway partner (PhonePe) for payment validation
• Technical service providers who assist with hosting, database management, and bot infrastructure (under strict data protection obligations)

6. Security

Your data is stored securely using industry-standard measures. Access is restricted only to authorized personnel for operational purposes. However, no digital transmission or storage is 100% secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your data only as long as necessary to fulfill our services or as required by law. Facial images and member records may be deleted upon cancellation or inactivity, as per internal policy.

8. Your Rights

You have the right to:

• Access your personal data we hold
• Request correction or deletion of inaccurate or outdated information
• Withdraw consent for future communications

To exercise any of these rights, contact us at [email protected].

9. Cookies and Analytics

We may use cookies or similar technologies to enhance your website experience and analyze user behavior. These do not collect personally identifiable information.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. All changes will be reflected on this page with a revised effective date. Continued use of our services implies your acceptance of these terms.

11. Contact Us

For any queries or concerns regarding this Privacy Policy, please contact:

📧 Email: [email protected]
📞 Phone: +91 7006969966